Shipping policy
Shipping Policy
Processing Time
Most items sold on our website are custom or made-to-order.
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Varsity jackets, uniforms, and custom apparel are produced in scheduled production runs.
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Processing times will be communicated at checkout and may vary by item and production cycle.
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Estimated delivery timelines are not guarantees and may be affected by manufacturing or shipping delays beyond our control.
Shipping Method & Timing
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Shipping begins after production is completed.
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Delivery timelines typically range from 2–4 weeks after production, depending on the item.
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Bulk or school orders may ship together unless otherwise noted.
You will receive a shipping notification when your order has been dispatched.
Shipping Costs
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Shipping costs are calculated at checkout unless otherwise stated.
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For approved returns (non-custom items only), customers are responsible for return shipping costs.
Incorrect Address / Failed Delivery
Please ensure your shipping address is entered correctly.
We are not responsible for:
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Delays or loss due to incorrect or incomplete addresses
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Packages marked delivered by the carrier but not received
Additional shipping fees may apply if an order must be re-shipped.
Lost, Damaged, or Delayed Shipments
If your order arrives damaged or appears lost:
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Contact us within 5 business days of delivery
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Include photos and your order number
We will work with the carrier to resolve the issue when applicable.